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	CRM - Strategy - UK  At your service?  Siebel tailors CRM to suit SMEs  How to add true value with hosted IP  Meta: Are you ready for the inter-enterprise integrators?  Siebel gatecrashes the business intelligence party  Siebel sights SMEs for CRM  Siebel to acquire edocs for $115m  The perfect host?  Siebel builds channel sales network  New Office for small businesses  Salesforce.com pushes for integration  Salesforce.com offers developers tool to customise CRM  SSA clarifies its ERP vision  SAP embeds CRM in SME business suite  Your shout  Siebel introduces Chapter 2  Microsoft targets European SMEs  Siebel blueprint will help customers get the most out of CRM  Siebel looks to custom-built apps to boost bottom line  Salesforce.com builds call centre support  The IT director holds key to sales  The gift of CRM  Oracleworld - Oracle touts grid computing  SAP to speech enable applications  BearingPoint builds scorecard to boost efficiency  Document users' needs before you start building  OracleWorld: users wait for next big thing  EDS picks Siebel as its preferred CRM supplier  Outsourcing overtakes business process in public sector  ROI remains vital in CRM market  ERP drive switches to broader user needs  Nexus tackles IT failure  Oracle plans industry-tailored upgrades  Microsoft Business Solutions aims to be a $10bn business by 2011  Microsoft's future plans quizzed by partners  I'm mobile, fly me  PeopleSoft's and SAP's plans for the enterprise  IBM's BI stance shows intelligence  Your shout  The cross-platform integration challenge  Meeting notes: 26 May 2004  PeopleSoft claims Toe a success  A public service  Your shout  IBM introduces WebSphere-based server for SMEs  IBM sales head steps into Siebel CEO shoes  Microsoft develops ERP network for Great Plains business partners  Boards see IT spend as key to unlock growth  Netweaver evolves to become an enterprise services architecture  Embrace our on-demand vision, says IBM CEO  Chinadotcom completes Pivotal acquisition  Data dealings  These are the best places to work in IT  SAP R/3: you got it right or paid the price  Analysts warn of lock-in dangers as Microsoft previews Longhorn  PeopleSoft aims hosting services at midmarket  Risers and floaters  How to make sure the numbers add up  Users access BT-hosted Siebel CRM service  PeopleSoft rolls out latest hosting offering  PeopleSoft and Salesnet pursue hosted CRM  Agile revamps product lifecycle platform  Get the best from CRM  Business strategy must come first  Blueprint is key to successful roll-out  Vendors fighting to beat image problem  CRM: a valuable gift for Red Letter Days  Customer management technologies for SMEs  Major Ingram  Search sharpens BI focus  Compliance tools unveiled to meet US government legislation  Lotus unveils Workplace 1.1  E.piphany upgrades to 6.5  Telecoms and network technologies for SMEs: ROI is the key to purchasing decision  Meeting business challenges and sharing knowledge keeps staff happy and skills sharp  Thought for the day: IT must build on Infopath  Siebel to introduce cheap CRM  Siebel CRM OnDemand comes under fire  IBM offers Advantage to SMEs  Software licensing must evolve, executives warn  Competitors prepare for Siebel CRM OnDemand  Leaner Baan focuses on recovery  Government needs an IT supremo  LinuxWorld: Apps suppliers ponder 64-bit Linux  Turn your back on the data centre, says Sun boss  United Utilities avoids �4m hand-coding costs  Thought for the day: Small is beautiful  Thought for the day: The virtual company  PeopleSoft offers refunds in event of Oracle takeover  Enterprise IM set to grow, says study  JD Edwards rolls out business process software  JD Edwards highlights product upgrades  Mining customer data  BEA and Siebel expand integration partnership  UK firms too quick to invest in CRM without considering ROI  Strategy clinic: Consult the experts  Microsoft unveils software integration technology  Interview: Battle to make a difference moves to the front  Larger companies still failing to see payback from their CRM systems  Projects: Build on your investments Back To A-to-Z Index >> Project Management! The definitive study Download our exclusive research >> Gartner Highlights on ComputerWeekly Subscribe | Mediapack | Terms & Conditions | Privacy Policy | Contact Us | Login   © 2005 ComputerWeekly.com Ltd. All rights reserved Our publisher also produces websites covering the following topics: Banking Information Travel & Tourism UK Agricultural Services Aerospace Science & Technology Commercial Property HR Information Electronics Farming & Agriculture Global B2B Search Chemical Services & Supplies B2B Search Engine Property Information Hospital & Medical Catering & Hospitality Air Transport Optometry & Optician Construction Event Construction & Contractors Entertainment Search