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	CRM - Case Studies - UK  PeopleSoft's and SAP's plans for the enterprise  Customer relationship software is saving council �250,000 a year  Your shout  These are the best places to work in IT  Declining ERP user skill levels hit the bottom line  Business intelligence tops 2003 tech ROI potential  Debate: Wake up and smell the risk  Business benefits  VARs: Blow your own trumpet...  Focus on the finance sector  Technology winners and losers  Hot Stuff  Make the browsers buy  What's in it for me?  No escape from the dreaded spam  Pure genius: Guinness drinks to successful reorganisation  Grasping the ERP nettle Back To A-to-Z Index >> Project Management! The definitive study Download our exclusive research >> Gartner Highlights on ComputerWeekly Subscribe | Mediapack | Terms & Conditions | Privacy Policy | Contact Us | Login   © 2005 ComputerWeekly.com Ltd. All rights reserved Our publisher also produces websites covering the following topics: Banking Information Travel & Tourism UK Agricultural Services Aerospace Science & Technology Commercial Property HR Information Electronics Farming & Agriculture Global B2B Search Chemical Services & Supplies B2B Search Engine Property Information Hospital & Medical Catering & Hospitality Air Transport Optometry & Optician Construction Event Construction & Contractors Entertainment Search