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	Best Practice - News - UK �How to solve the patching puzzle �Judge awards ISP $1bn in spam damages �Ignore proactive network management at your peril �Make the right moves �ISC launches programme for security best practice �Amazon urged to come clean on outage �Pick 'n' mix support for users �Microsoft Exchange users to get more tools �The NCC connection explained �Microsoft gifts sharing tools to public sector �Take control of your staff �Your Shout �Your shout �US officials rule out cybersecurity compulsion �New tool opens up app testing to business �Make them walk your talk �The IT director holds key to sales �E-mail is killing networks �ISPs agree anti-spam code ��2.3bn NHS project appoints best-practice guide �Microsoft topshighest in customer respect study �Microsoft, AOL and Yahoo unveil antispam guidelines �Return of the bright idea �IT work is getting closer to target �These are the best places to work in IT �Doctors question NHS IT priorities and lack of consultation about national plan �Firms rewarded for their creative approach to IT employee training �Conference targets management and mobility �Internet Explorer glitch enables spoofing �Tool up for tomorrow's security threats, says Symantec chief �Confidential details unsafe on job sites, says study �Has the NHS auction reversed the channel�s valuable efforts? �Symantec adds compliance features to ESM 6.0 �Service level-linked outsourcing deal helps Royal Mail cut losses �Service level-linked outsourcing deal helps Royal Mail cut losses �How the national programme came to be the health service's riskiest IT project �The public sector employers offering the best places to do IT in local government �Office 2003 pricing the same as Office XP �Smart money �Bank's project support innovation speeds delivery of new IT systems �Keep your staff happy and keep your profits �IT work is getting closer to target �Microsoft settles Netscape suit for �500m �Whitehall gives councils �26m incentive to work together on e-government projects �The knowledge: Adam Osborne �Solving the patch puzzle �Do you work for a truly great IT department? �Resolving a dispute �Good news in the gloom �NHS needs transparency �Directors face 'cyber liability' �Strategy clinic: Consult the experts �Online booking for sign interpreters �The cache catcher �Blowing the whistle �TMA 2002: Reality bites �Net used to fight drug abuse �E-government creativity is driving global development �Reality and Royal London lift the trophies in Cardiff �Thought for the day:Isn't outsourcing over? �Inside track: Gear up for best business practice �Empty promises �Should we ban e-mail? �BCS sets up an online advice service forsmall businesses �Help is at hand �When disaster strikes �How to survive IR35 �Town hall Web sites: not bad but could do better �Behind Closed Doors: Training? Leave it all to the other guy �Feeling the pinch �Interview: Is Microsoft's "trustworthy computing" hype too little too late? �IT Ch@nnel: New horizons �Government help for small business �Pre-budget damp squib disappoints IT businesses �Positive thinking... �Celebrating the best �Still locked in behind double-glazed Windows? �E-business elite are judged �Bank on trust �Neglected responsibilities �Storage news �The answer to all your security fears �New RIPA codes fail to calm industry fears �Professional reputation of the BCS is seen worldwide �The secret of sexcess �The secret of sexcess �The ABC of Active Financial Planning �Win an award for your e-business achievement �Measuring up to the private sector �Information overload �Practice safe hex to avoid virus infection �The benefits of good public relations �B2B business is booming �Channel partners co-operate to survive �Web initiative puts Tony Blair in a spin �If only it grew on trees �Training is always put off �Turning e-dash into e-cash �A year in e-business �National Air Traffic Services: bug fix is flying Back To A-to-Z Index�>> Project Management! The definitive study Download our exclusive research >> Gartner Highlights on ComputerWeekly Subscribe | Mediapack | Terms & Conditions | Privacy Policy | Contact Us | Login�� � 2005 ComputerWeekly.com Ltd. All rights reserved Our publisher also produces websites covering the following topics: Banking Information Travel & Tourism UK Agricultural Services Aerospace Science & Technology Commercial Property HR Information Electronics Farming & Agriculture Global B2B Search Chemical Services & Supplies B2B Search Engine Property Information Hospital & Medical Catering & Hospitality Air Transport Optometry & Optician Construction Event Construction & Contractors Entertainment Search