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	BPO - Case Studies - UK  HR outsourcing gets a boost as BT renews with Accenture  Siemens extends BPO contract with Barclays  Big Blue acquires Equitant  Barclays to extend its BPO contract with Siemens  Barclays extends Siemens back office outsourcing deal  Europe leads US on new outsourcing deals  Phoenix sees large rise in turnover following float  Acquisition strengthens IBM�s insurance portfolio  Don't let the supplier agenda dictate the future of business process management  Barclays to restructure its department  Dell opens another call centre in India  GE to sell 60% of Indian BPO operation  Fine tune BPM to optimise business aims  Indian BPO services face staff shortage  India may lose BPO market share by 2007, says Gartner  India poised for regional IT services growth  Barclays takes 50% stake in its offshore outsourcer  Liverpool makes summer signing  Virus hits Indian BPO networks  Indian BPO units address security concerns  Indian outsourcing continues to boom  US offshoring increasing at faster pace  Tata acquires Phoenix India arm  BPO spending and challenges increase  Unisys sets up India subsidiary  EDS shrinks quarterly loss  India poised to tighten data protection law  EDS to offer bank's BPO services  IBM acquires Indian BPO company Daksh  Goodyear expects �30m savings with IBM BPO deal  Mid-term BPO blues  Atos Origin buys in new strength  EDS sings praises of BPO  Xansa increases India staff  EDS wins �110m outsourcing contract with insurance group  EDS develops business transformation services  Resellers turn from public sector to financial services  The comings and goings of movers and shakers  Accenture doubles India staff to 10,000  EDS creates BPO services group  Accenture remains strong in BPO market  Financial services firms predicted to spend �7bn on outsourcing by 2005  LogicaCMG to increase Indian operations staff  Forrester cautions against BPO hype  IBM finalising BPO deal with Procter & Gamble  Gartner: Offshore BPO isn't 'one size fits all'  Thames Water's India deal leads way to offshore future for utilities  Thames Water hands BPO deal to Xansa  Insight CEO confident despite Q2 drop  Perot Systems to acquire Vision Healthsource  EDS opens offshore facility in India  India works on data protection law  PwC sells business process outsourcing unit  Business process outsourcing booming, says Gartner  India enjoys IT boom  Indian outsourcing grows  Offshore deals or employees: you decide  Thought for the day: Multisourcing and the end of the IT mega-deal  IBM and partners provide on-demand BPO  Outsource non-core IT, says EDS chief  Northern Electric signs �30m Logica deal  Countrywide signs BPO deal  A people business  Philippines set to earn $1bn a year from outsourcing  Poor service hinders expansion of BPO market  ACS pulls out of P&G; outsourcing deal  BPO growth is booming in UK  Financial services companies question value of outsourcing  Stretched IT budgets could profit BPO and outsourcing  Gartner: Beware of shaky outsourcingproviders  IT services outsourcing on the increase, says Gartner  Infosys offers business process services  Mixed message from Xansa  BPO: Improve your operations and costs will fall  Competition from India: Opportunity or Threat?  Don't turn your back on business support  Top PLCs' outsourcing secrets revealed  Hays plans expansion into Europe as business process outsourcing sales rise Back To A-to-Z Index >> Project Management! The definitive study Download our exclusive research >> Gartner Highlights on ComputerWeekly Subscribe | Mediapack | Terms & Conditions | Privacy Policy | Contact Us | Login   © 2005 ComputerWeekly.com Ltd. All rights reserved Our publisher also produces websites covering the following topics: Banking Information Travel & Tourism UK Agricultural Services Aerospace Science & Technology Commercial Property HR Information Electronics Farming & Agriculture Global B2B Search Chemical Services & Supplies B2B Search Engine Property Information Hospital & Medical Catering & Hospitality Air Transport Optometry & Optician Construction Event Construction & Contractors Entertainment Search