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BPO - Case Studies - UK
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HR outsourcing gets a boost as BT renews with Accenture
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Siemens extends BPO contract with Barclays
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Big Blue acquires Equitant
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Barclays to extend its BPO contract with Siemens
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Barclays extends Siemens back office outsourcing deal
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Europe leads US on new outsourcing deals
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Phoenix sees large rise in turnover following float
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Acquisition strengthens IBM�s insurance portfolio
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Don't let the supplier agenda dictate the future of business process management
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Barclays to restructure its department
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Dell opens another call centre in India
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GE to sell 60% of Indian BPO operation
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Fine tune BPM to optimise business aims
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Indian BPO services face staff shortage
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India may lose BPO market share by 2007, says Gartner
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India poised for regional IT services growth
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Barclays takes 50% stake in its offshore outsourcer
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Liverpool makes summer signing
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Virus hits Indian BPO networks
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Indian BPO units address security concerns
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Indian outsourcing continues to boom
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US offshoring increasing at faster pace
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Tata acquires Phoenix India arm
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BPO spending and challenges increase
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Unisys sets up India subsidiary
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EDS shrinks quarterly loss
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India poised to tighten data protection law
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EDS to offer bank's BPO services
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IBM acquires Indian BPO company Daksh
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Goodyear expects �30m savings with IBM BPO deal
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Mid-term BPO blues
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Atos Origin buys in new strength
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EDS sings praises of BPO
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Xansa increases India staff
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EDS wins �110m outsourcing contract with insurance group
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EDS develops business transformation services
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Resellers turn from public sector to financial services
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The comings and goings of movers and shakers
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Accenture doubles India staff to 10,000
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EDS creates BPO services group
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Accenture remains strong in BPO market
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Financial services firms predicted to spend �7bn on outsourcing by 2005
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LogicaCMG to increase Indian operations staff
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Forrester cautions against BPO hype
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IBM finalising BPO deal with Procter & Gamble
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Gartner: Offshore BPO isn't 'one size fits all'
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Thames Water's India deal leads way to offshore future for utilities
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Thames Water hands BPO deal to Xansa
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Insight CEO confident despite Q2 drop
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Perot Systems to acquire Vision Healthsource
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EDS opens offshore facility in India
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India works on data protection law
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PwC sells business process outsourcing unit
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Business process outsourcing booming, says Gartner
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India enjoys IT boom
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Indian outsourcing grows
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Offshore deals or employees: you decide
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Thought for the day:
Multisourcing and the end of the IT mega-deal
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IBM and partners provide on-demand BPO
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Outsource non-core IT, says EDS chief
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Northern Electric signs �30m Logica deal
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Countrywide signs BPO deal
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A people business
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Philippines set to earn $1bn a year from outsourcing
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Poor service hinders expansion of BPO market
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ACS pulls out of P&G; outsourcing deal
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BPO growth is booming in UK
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Financial services companies question value of outsourcing
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Stretched IT budgets could profit BPO and outsourcing
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Gartner: Beware of shaky outsourcingproviders
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IT services outsourcing on the increase, says Gartner
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Infosys offers business process services
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Mixed message from Xansa
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BPO: Improve your operations and costs will fall
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Competition from India: Opportunity or Threat?
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Don't turn your back on business support
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Top PLCs' outsourcing secrets revealed
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Hays plans expansion into Europe as business process outsourcing sales rise
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