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CRM - News - UK

�Contracts
�Siebel to acquire edocs for $115m
�Oracle president upbeat about Peoplesoft takover
�E-government to save local authorities up to �320m
�Siebel releases simpler CRM
�Siebel builds channel sales network
�Oracle OpenWorld focuses on data integration
�BT switches its call centre network to VoIP
�CA picks SAP for ERP rollout
�Cordys president talks about web services
�Salesforce.com continues strong customer growth
�New Office for small businesses
�Oracle sets date for application suite release
�Latest SAP Business One targets SMEs
�SAP to increase focus on business intelligence software
�Your shout
�Google boosts search capabilities
�Microsoft targets European SMEs
�Salesforce.com builds call centre support
�The IT director holds key to sales
�WebEx adds Sales Center for sales professionals
�Smaller, sharper digital pen hits market
�PeopleSoft decision opens door to market consolidation
�MS Office Live Communications Server goes conferencing
�Oracleworld - Oracle is in a buying mood
�Oracleworld - Oracle touts grid computing
�OracleWorld: users wait for next big thing
�Forerunner to CRM gets overhaul
�Cisco unveils IP-based CRM for small firms
�EDS picks Siebel as its preferred CRM supplier
�Salesforce.com makes a strong start
�NetSuite targets Intuit customers
�Oracle readies CRM updates
�Microsoft details XP SP2 conflicts
�Microsoft partners merge for midmarket critical mass
�Microsoft wraps up Windows XP Service Pack 2
�Microsoft on verge of releasing XP Service Pack 2
�Oracle plans industry-tailored upgrades
�Microsoft Business Solutions aims to be a $10bn business by 2011
�Microsoft's future plans quizzed by partners
�Software market shake-up continues
�Chief executive of Pivotal moves on
�Slow development hits Microsoft's CRM users
�Oracle and NetSuite terminate licensing deal
�Oracle eyes up Siebel
�SAP to build Pepsi's ERP system
�Adobe readies document services platform
�Upgrade for Talisma CRM suite
�Siebel banks on hosted, vertical apps
�Microsoft trials Office Information Bridge Framework
�SAP CRM connects to Blackberry
�Sapphire conference to focus on operations saving
�IBM sales head steps into Siebel CEO shoes
�Whitehall softens 2005 e-gov targets
�Siebel and IBM to offer hosted CRM in Europe and Asia
�Siebel buys banking software firm Eontec
�Infosys sets up US subsidiary
�Business services sector standardises to share data and comply with regulations
�PeopleSoft unveils financial and education apps
�Microsoft details Business Solutions' roadmap
�Return of the bright idea
�PeopleSoft loses CRM head
�Embrace our on-demand vision, says IBM CEO
�Chinadotcom completes Pivotal acquisition
�Thought for the day:
'Your call is important to us...'
�Goodlink mobile messaging arrives in UK
�Cisco and Microsoft drive targets SMEs
�These are the best places to work in IT
�SAP R/3: you got it right or paid the price
�SAP replaces leader of key product initiative
�Siemens to cut budget by �800m
�PeopleSoft aims hosting services at midmarket
�Microsoft stresses commitment to CRM for SMEs
�Siebel sees revenue fall
�Salesforce.com creates plug-in for MS Office
�Computer Associates sells Accpac brand
�Pivotal opts for merger with Chinadotcom unit
�Pivotal gets last-minute bid from CDC Software
�CRM glitch still plagues AT&T; Wireless Service
�Pivotal delays acquisition vote
�SAP expands India unit
�Siebel sets aggressive targets for hosted CRM
�PeopleSoft rolls out latest hosting offering
�It pays to go to the host with the most
�Upgrade glitch takes downs AT&T; Wireless' CRM system
�E.piphany upgrades to 6.5
�Siebel unveils features for version 7.7
�Siebel tells users total cost of ownership is the issue
�Competitors prepare for Siebel CRM OnDemand
�Siebel partners with IBM in CRM offering
�Baan ERP upgrade delay adds to user cynicism
�Salesnet Express aims for low end of CRM market
�RightNow releases software updates
�Microsoft's Office 2003 XML integration message fails to impress
�Leaner Baan focuses on recovery
�NetLedger upgrades suite and takes new name
�Users bullish over outlook for recovery in IT spend
�Customers give integration suppliers mixed marks
�Siebel to move into hosted CRM market with IBM
�Salesforce.com sues UpShot over ad claims

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